Last Updated: June 26th, 2024
We currently ship anywhere in Canada. We do not ship to the United States, nor any other countries for the time being.
Standard shipping is FREE on all orders over $75 before taxes. For orders under $75, standard shipping is calculated at checkout based on package weight and destination. Multiple shipping options—express, or local delivery—are also available at checkout.
Orders usually ship within 24-72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination. Please allow for slight delays in processing times during our higher-season months and holidays.
Delivery times vary based on your location, but here’s what you can generally expect:
- Standard shipping = 1 to 10 business days
- Express shipping = 1 to 4 business days
- Local delivery = within 2 business days
Local Delivery
Local delivery offers personal delivery to your door for FREE within two business days, saving you time and money. To qualify, your delivery address must be within 10 kms of postal code H9H 5B9 (Kirkland, Quebec).
If you’re outside our local delivery zone, you can select either standard or express Canada Post shipping at checkout.
Questions / Concerns?
We strive to ensure your order reaches you as quickly and efficiently as possible. If you have any questions about our shipping policy, please feel free to contact us at: support@scentedgent.com
